General Questions

1. What is Jewaco Electronics?

Jewaco Electronics is an online electronics retail store offering a wide range of electronics and home appliances in Nigeria. We aim to provide our customers with high-quality products and exceptional service.

2. How can I contact Jewaco Electronics?

For any inquiries or assistance, you can contact us through our website. We are available to help you with any questions you may have.

3. Where is Jewaco Electronics located?

Jewaco Electronics is an online retail store, and we operate exclusively through our website. We do not have physical store locations.

4. Do you offer wholesale or bulk purchasing?

Yes, we do offer wholesale and bulk purchasing for certain products. For inquiries regarding wholesale purchases, please contact us for further assistance.

Ordering and Payments

1. How do I place an order?

To place an order, simply browse our website, choose the products you wish to purchase, add them to your cart, and proceed to checkout to complete your order.

2. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, bank transfers, and other online payment options. The available payment methods will be displayed during the checkout process.

3. Can I cancel or modify my order after it's been placed?

Once an order is placed and confirmed, modifications or cancellations may not always be possible. Please contact us immediately if you need to make changes to your order, and we'll do our best to assist you.

Shipping and Delivery

1. Where do you ship to?

We currently offer shipping within Nigeria. We are continuously working to expand our shipping capabilities.

2. What are the shipping costs and delivery times?

Shipping costs and delivery times vary based on your location and the shipping method chosen. The details will be provided during the checkout process.

3. How can I track my order?

Once your order is shipped, we will provide you with a tracking number and a link to track your package's status.

Returns and Exchanges

1. What is your return and exchange policy?

Our return and exchange policy can be found here. It provides detailed information on the eligibility, process, and conditions for returns and exchanges.

2. How do I initiate a return or exchange?

To initiate a return or exchange, please contact us and provide the necessary details. We'll guide you through the process.

Product Information

1. Are your products genuine and authentic?

Yes, we only sell genuine and authentic products sourced from reputable suppliers and manufacturers.

2. Do your products come with a warranty?

Yes, most of our products come with a manufacturer's warranty. Specific warranty information can be found on the product page.

If you have any additional questions or concerns, please contact us. We're here to assist you!